SHIPPING POLICY

Shipping Policy

Shipping Date
All orders will be shipped within 1-3 business days from the date of payment.

Shipping Courier
All orders within Malaysia will be shipped via Poslaju Malaysia.

Tracking Number
Once we shipped out your order, we will notify you the tracking number via email. Please note that the tracking number may not be updated instantly in the respective courier online system, you may check again the tracking number a day after you received the tracking number.

Estimated Arrival Date
For peninsular Malaysia, it will take 1 to 3 business days from delivery date to reach your shipping address. As for East Malaysia, it will take 3 to 5 business days from delivery date to reach your shipping address.

Shipping Fees
The shipping fee will be calculated automatically based on the product total weight and your shipping address at the check out page. Below is the shipping fee table for your reference:-

IF LESS THAN 2kg IF MORE THAN 2kg
Location < 0.500kg 0.501kg-2.000kg 2.001kg-2.500kg > 2.501kg
Semenanjung Malaysia RM7.16 RM1.33 / each250g RM21.20 RM2.65 / each500g
Sarawak RM9.81 RM2.00 / each250g RM34.45 RM4.64 / each500g
Sabah RM10.47 RM2.65 / each250g RM41.08 RM5.30 / each500g

Please note that the system generated shipping fee at check out page is final.
For international customer, you may contact us or email to info@mydiyclayart.com for further information regarding international shipping.